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Terms&Conditions

Introduction

This website is operated by Flemy jewelry on https://www.flemyjewelry.com. Flemy jewelry operates as a responsible person Stanislav Bartoš on billing address: Stanislav Bartoš, Květnového vítězství 776/67, Prague 149 00, Czech Republic, business ID: 09476920. Throughout the site, the terms “we”, “us” and “our” refer to Flemy jewelry. Flemy jewelry offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

 

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. 

 

By using the site, you agree to these terms of use, and you consent to the collection, use and disclosure of information as described in these terms of use and our privacy policy. If you do not agree to these terms of use and the terms and conditions of our privacy policy, you must exit the site immediately and discontinue any use of the sites and any of their content. Your use of the site shall be deemed to be your agreement to abide by each of the terms set forth below. Flemy can change these terms at any time by posting updated terms of use on the sites or by sending registered users an email notice of the changes. 

If any modification is unacceptable to you, you shall cease using the site. If you do not cease using these site, you will be deemed to have accepted the change.

Our store is hosted on Wix.com Ltd. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

Store terms

You further agree that you will not:

  • Resell for commercial purposes products purchased through use of the sites

  • Resell or make commercial use of the sites or content therein

  • Modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works of, transfer, or sell any content;

  • Collect or use any product listings or descriptions;

  • Use any data mining, robots, or similar data gathering and extraction methods from the site;

  • Other than for your use of the site as expressly permitted in these terms of use, access or attempt to access any systems or servers on which the sites are hosted or modify or alter the site in any way;

  • Forge headers, create a false identity or otherwise manipulate identifiers in order to deceive others or disguise the origin of any content or other information transmitted to or via the site;

  • Use, frame or utilize framing techniques to enclose any Flemy trademark, logo or other proprietary information (including the images found at the sites, the content of any text or the layout/design of any page or form contained on a page) without Flemy's express written consent;

  • Use any meta tags or any other “hidden text” utilizing a Flemy’s name, trademark, or product name without Flemy's express written consent.

 

Copyright

  • This website and all its components are the property of Flemy jewelry. We reserve the rights to all images and content on flemyjewelry.com 

  • All logos, service marks and trademarks are the property of Flemy. Coping and/or recreation of said logos, service marks and Flemy Designs or Merchandise is Prohibited. 

  • We ask as a common courtesy to link Flemy.com in all photos and contents shared on social media, including Facebook, Pintrest, Blogs, Instagram etc. 

 

Accuracy of information

  • We are not responsible if information on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

  • Although every effort is made to photograph our items accurately and describe our products in detail, we cannot guarantee every computer monitor will accurately depict the actual color of the merchandise.

 

Billing and account information

  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

  • You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

Price and payment 

  • Price includes VAT but exclude delivery cost, which will be automatically added to the total amount due when you view the items in your shopping basket, and have selected your chosen different delivery method.

  • Prices and delivery costs are liable to change any time, but changes will not affect orders in respect which have already sent you a confirmation.

  • The payment method options are: a) electronic funds transferring using the Pay U payment system; b)PayPal system

  • Payment for all orders must be made by credit or debit card on the checkout page. We accept payments by most major credit and debit cards.

 

Shipping and delivery

  • When you placed your order, to your email you will receive a unique tracking number along with your invoice.

  • Processing time is 3 to 5 business days for in stock items, and 7 to 10 business days regardless preorder products.

  • We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from shipping company along with your order from us, so any shipping issues must be handled by shipping company.

  • We are responsible for your new purchase until it reaches the Post Office. After that, it is out of our control. In the case that your shipment is lost or damaged in transit you are responsible to file claim with shipping company.


 We are not responsible for lost packages during transit.

  • We are not responsible for transit related damages or delays, when package leaves our hands it is completely out of our control.

 

Affiliate program

  • Client registered in our affiliate program, later called only ambassador, does not have any responsibilities to Flemy Jewelry. That means that all promotion activities are voluntary.

  • Commissions to ambassador will be paid always next month, till 15th day that month.

  • Ambassador will not be paid if he/she violated our terms and conditions. Ambassador will not be rewarded if he/she used referral code or link for private order.

Return policy

  • We are doing an exchange of jewelry in case you chose the wrong size.

  • We are able to exchange your jewelry during 5 working days from the time what you have received the order.

  • if you chose the wrong size contact us via email flemy.jewelry@gmail.com. You will only have to cover shipping expenses,  and we will exchange your ring to new size.

 

Refunds and returns

  • We are doing refunds only in case of damaged product, after you give us proof that the product came damaged, or during first 14 days from the date you picked up the order.

  • Contact us about product you unsatisfied with, and we will provide the information on following steps.

  • Before we will proceed with refund process, we will have to receive the original product back from you.

 

Contact information

  • If you have any questions, comments or concerns related to Terms&Conditions, please contact us via e-mail: flemy.jewelry@gmail.com

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